At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone, and that the diversity of our Associates drives creativity and innovation. Our global team is made of dreamers, doers and innovators who are Delivering POWER for a safer, brighter and more sustainable tomorrow.

Job Posting Title

Account Manager

Job Description Summary

#TeamAAM is looking for an Account Manager to join our team in Detroit, Michigan. This is a hybrid role.

The Account Manager will work directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met. They will follow organizational policies and procedures and maintain clear and direct line of communication within the organization to meet customer requirements. This person will achieve assigned new business and profitability targets within an assigned account(s). They will also develop and maintain relationships with key stakeholders on assigned account.

Ready to join the team that is Bringing the Future Faster? Apply today!

Job Description

The primary function of a Sales Account Manager is to oversee, manage, and coordinate all customer related activities internally within AAM, so that the end results are projected favorably with the customer. This would include, but not be limited to, Sales, Quality, and Engineering issues, as well as final use by the customer assembly plants. The Sales Account Manager will:

• Oversee that all customer requests are responded to on time and satisfactorily.

• Accurately detail all customer requirements to AAM for analysis and future implementation.

• Assist in program launch activities.

• Ensure correct design levels from both an engineering and sales prospective.

• Review AAM UCRS responses for accuracy, coordinate revisions and corrections, and develop commercial proposal for presentation to customer

• Track and report commercial status and activities for all AAM Internal program reviews and meetings.

• Take lead role for all customer meetings, including engineering Product Development Team meetings (PDT’s).

• Respond to EWO Design Change Statements and develop / estimate commercial impact.

• Track and maintain the business case changes so that overall profitability can be improved (Engineering Change Tracking Sheets).

• Develop and gather details for re-billable Tooling submissions, and track all customer owed tooling and piece price purchase orders.

• In conjunction with the Director and Sales Manager, establish strategic marketing plans (short-and long-range) to achieve corporate objectives for AAM products. Ensures successful execution of strategic plans.

• Establish and efficiently operate administrative systems in support of AAM sales function, using networked computerized systems where appropriate.

• Coordinate customer's volume analysis including operating premiums and banking programs as required.

• Research, analyze, and monitor financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity.

• Oversee maintenance of customer database.

• All other duties as assigned.

Required Skills and Education

• Bachelor's Degree.
• Proficient with MS Office (including Word, Power Point, Excel, etc.).
• Excellent problem solving, communication, and interpersonal skills.
• Strong organizational and analytical skills.

About AAM:

As a leading global Tier 1 Automotive and Mobility Supplier, AAM designs, engineers and manufactures Driveline and Metal Forming technologies to support electric, hybrid and internal combustion vehicles. Headquartered in Detroit with over 80 facilities in 18 countries, we are Bringing the Future Faster for a safer and more sustainable tomorrow. To learn more, visit AAM.com.

Why Join #TeamAAM:

As a member of #TeamAAM, you’ll get to make a difference on day one. From your first day with us, you’ll have the opportunity to grow, embrace challenges, build your skills, and bring your authentic self to work every day, all while helping to shape the future of mobility for AAM…and the world.

AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail TalentAcquisition@aam.com. AAM is an equal opportunity/affirmative action employer.