Job Posting Title

Account Manager

Job Description Summary

Working directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met. Following organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet customer requirements. Achieving assigned new business targets within an assigned account(s). Develop and maintain relationships on smaller scale accounts.

Job Description:

•The primary function of a Sales Account Manager is to oversee, manage, and coordinate all customer related activities internally within AAM, so that the end results are projected favorably with the customer.
•This would include, but not be limited to Sales, quality, and engineering issues, as well as final use by the customer assembly plants.
•Oversee that all customer requests are responded to and satisfied on time.
•Accurately detail all customer requirements to AAM for analysis and future implementation.
•Assist in program launch activities.
•Ensure correct design levels from both an engineering and sales prospective.
•Review AAM UCRS responses for accuracy, coordinate revisions / corrections, and develop commercial proposal for presentation to customer.
•Track and Report commercial status / activities for all AAM Internal program reviews and meetings.
•Take lead role for all customer meetings, including engineering Product Development Team meetings (PDT’s).
•Respond to EWO Design Change Statements and develop / estimate commercial impact.
•Track and maintain the business case changes so that overall profitability can be improved (Engineering Change Tracking Sheets).
•Develop / Gather details for Rebillable Tooling submissions, and track all customer owed tooling & piece price purchase orders.
•In conjunction with the Director and Sales Manager, establishes strategic marketing plans (short-and long-range) to achieve corporate objectives for AAM products. Ensures successful execution of strategic plans.
•Responsible for the establishment and efficient operation of administrative systems in support of AAM sales function, utilizing networked computerized systems where appropriate.
•Coordinates customers volume analysis including operating premium and banking programs as required.
•Researches, analyzes and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity.
•Oversees maintenance of customer database.
•All other duties as assigned.

Required Skills and Education

About Dauch:

Dauch Corporation is a premier Driveline and Metal Forming supplier serving the global automotive industry with a powertrain-agnostic product portfolio that supports electric, hybrid, and internal combustion vehicles. The company is headquartered in Detroit, MI, with operations that span 24 countries and more than 175 locations. Formed through the acquisition of Dowlais Group plc and its subsidiaries - GKN Automotive and GKN Powder Metallurgy, Dauch unites deep engineering roots with global manufacturing capabilities and an entrepreneurial spirit to move mobility forward. Visit www.dauch.com to learn more.

Dauch will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. Dauch will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail TalentAcquisition@aam.com. Dauch is an equal opportunity/affirmative action employer.