At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone, and that the diversity of our Associates drives creativity and innovation. Our global team is made of dreamers, doers and innovators who are Delivering POWER for a safer, brighter and more sustainable tomorrow.

Job Posting Title

Plex Technical Process Analyst

Job Description Summary

Reviews, analyzes, and evaluates business user needs to create Application System solutions that support overall business strategies. Documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation. Incumbents function as a liaison between IT and system users and have both business and technical expertise. Effectively participate in ERP Implementations for consistent use of the Plex ERP/MES system at Metal Forming Business Unit (MFBU) level and all MFBU plants as determined for new implementations, functional process optimizations and upgrades. Ensure that the Plex system is capable with all applicable MFBU / AAM business practices maintaining compliance to all Sarbanes Oxley requirements and all company/departmental policies and procedures. Provides timely resolution of issues and support requests within the assigned area of module responsibilities.

Job Description

• Consult with plant business leads and corporate department managers to develop system solutions consistent with organizational objectives.
• Develop SQL queries and Plex reports as assigned.
• Work with external partners to design, develop, maintain, and troubleshoot, interfaces between Plex and other systems as needed.
• Participate in PLEX ERP and other System Deployment and upgrade projects within assigned module areas.
• Support and develop the skills and abilities of all MFBU / AAM associates using Plex, as needed, at each plant, in cooperation with plant management associates.
• Develop, document, improve, and audit business processes within each assigned Plex module working with plant and MFBU / AAM corporate associates as needed.
• Use analytical tools and data from Plex system to create process and procedure documentations and reports to support the needs of Production Plant locations within assigned modules.
• Collaborate with other teams and participate in improving the use of Plex with MFBU plant Teams and AAM shared services team within assigned module and functional areas as applicable.
• Visit each MFBU plant facilities when scheduled to audit use of Plex system, improve stability metrics, and Plex system goals and objectives.  Report results to MFBU operating committee as required.
• Coordinate with plant Plex module champions and business champions to ensure stable use of system for customers and suppliers.
• Coordinate and respond to Plex system User Support Requests (USR's) within area of module responsibility according to SLA requirements including any urgent support requests.  Resolve assigned support requests and USRs within assigned plex module and functional area(s). Provide routine production support through business solutions.
• Provide training to Plex system users at each plant as required.
• All other duties as required and assigned.

Required Skills and Education

• Bachelor’s degree in Business Management, Information Systems, Supply Chain or Engineering related fields
• Demonstratable skills in SQL, ODBC, Web Services, and PLEX report writing
• Knowledge of General Supply Chain and Manufacturing Principles, General Shipping & Receiving principles, General Quality Management System principles 
• Ability to plan and organize
• Ability to work with others
• Ability to analyze issues and implement solutions 
• Ability to implement changes to the business system (Plex)
• Ability to facilitate team problem solving
• Ability to set standards and monitor them
• Knowledge of MS Office (Word, Excel, and PowerPoint, Outlook)
• Collaborating with Others
• Communicating Effectively
• Displaying Adaptability and Learning
• Maintaining High Work Standards
• Attendance and Dependability
• 25% travel. Must be willing to travel to AAM plant locations and project sites

About AAM:

As a leading global Tier 1 Automotive and Mobility Supplier, AAM designs, engineers and manufactures Driveline and Metal Forming technologies to support electric, hybrid and internal combustion vehicles. Headquartered in Detroit with over 80 facilities in 18 countries, we are Bringing the Future Faster for a safer and more sustainable tomorrow. To learn more, visit AAM.com.

Why Join #TeamAAM:

As a member of #TeamAAM, you’ll get to make a difference on day one. From your first day with us, you’ll have the opportunity to grow, embrace challenges, build your skills, and bring your authentic self to work every day, all while helping to shape the future of mobility for AAM…and the world.

AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail TalentAcquisition@aam.com. AAM is an equal opportunity/affirmative action employer.