Customer Planner (m/w/d)
At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone and that the diversity of our Associates drives creativity and innovation. Our global team of associates is made of dreamers, doers and innovators who are Bringing the Future Faster by Delivering POWER for a safer, brighter and more sustainable tomorrow.
As a member of #TeamAAM, you’ll get to make a difference on day one. You’ll have the opportunity to grow, embrace challenges, build your skills and bring your authentic self to work every day, all while helping to shape the future of mobility for AAM…and the world.
Job Posting Title
Customer Planner (m/w/d)Job Description Summary
Deutsch:Verantwortlich für die Verwaltung der wöchentlichen EDI - oder manuellen Planungs- und Versandpläne der Kunden. Analysieren und Reagieren auf Änderungen der Kundennachfrage und Vergleichen der Nachfrage mit den vertraglich vereinbarten Kapazitäten. Unterstützung bei der Produktionsplanung. Überwachen und Aufrechterhalten angemessener Fertigteilzielbestände.
English:
Responsible for managing customers' weekly EDI or manual planning and shipping schedules. Analysing and responding to changes in customer demand and comparing demand with contracted capacity. Assist with production planning. Monitor and maintain appropriate target finished goods inventory levels.
Job Description
Deutsch
- Verantwortlich für die Überprüfung und ggf. Korrektur des Kunden-Cum-Management
- Regelmäßige Abstimmung mit der Produktion, um die reibungslose Umsetzung des Produktionsplanes zu gewährleisten.
- Erstellung von Produktionsplanungsberichten.
- Initiierung von Produktionsplan-Änderungen, wenn dies aufgrund von überfälligen Terminen oder anderen Unterbrechungen erforderlich ist.
- Steuert Lieferanten für Handelswaren unter Berücksichtigung der Einkaufsbedingungen und informiert die Materialplanung. Eskaliert Lieferantenprobleme zeitgerecht an den Einkauf.
- Unterstützung bei der Erstellung des Produktionsplanes.
- Überwachung des Produktionsergebnisses (Menge/Termin) im Vergleich zum Produktionsplan.
- Zusammenstellen von Informationen, wie z. B. Produktionslinienraten, Zielbestände und Kundeninformationen (z.B.: Abrufmengen, Abrufdaten), damit Statusberichte erstellt werden können.
- Erstellung, Pflege und ggf. Anpassung von Fertigteil Stammdaten
- Überwachen der PFEP (Plan for every Part) - Abholpläne auf ihre Genauigkeit.
- Erstellung der monatlichen PFEP-Bestandszielberechnungen und Überwachung der Abweichungen von den Zielen.
- Prüfung der Einhaltung der dokumentierten Verfahren.
- Unterstützung bei der Einführung globaler AAM-SCM-Standards im Bereich SCM
- Rechnungsprüfung / Belastung an Kunden bzw. Lieferanten aufbereiten: Prüfung von Kundenrechnungen im Zusammenhang mit belasteten Sondergebühren resultierend aus nicht rechtzeitiger Auslieferung.
- Bearbeitung von abteilungsinternen Projekten entsprechend der Vorgabe durch die Abteilungsleitung
- Reporting
English
- Responsible for checking and, if necessary, correcting customer cum management
- Regular coordination with production to ensure the smooth realisation of the production plan.
- Preparation of production planning reports.
- Initiates production plan changes when required due to overdue deadlines or other interruptions.
- Manages suppliers for merchandise in accordance with purchasing terms and informs material planning. Escalates supplier issues to Purchasing in a timely manner.
- Assists in the preparation of the production plan.
- Monitors the production result (quantity/deadline) against the production plan.
- Compiling information such as production line rates, target stock levels and customer information (e.g.: call-off quantities, call-off dates) so that status reports can be created.
- Creation, maintenance and, if necessary, adjustment of finished part master data
- Monitoring the PFEP (Plan for every Part) pick-up plans for accuracy.
- Creating monthly PFEP inventory target calculations and monitoring deviations from targets.
- Verify compliance with documented procedures.
- Supporting the implementation of global AAM SCM standards in the area of SCM
- Prepare invoice verification / debit to customers or suppliers: Checking customer invoices in connection with debited special charges resulting from untimely delivery.
- Processing of internal departmental projects as specified by the department management- Reporting
Required Skills and Education
Deutsch:
- Fachspezifische 3jährige Berufsausbildung z.B. Industriekaufmann und langjährige Berufserfahrung erforderlich
- Sehr gute Englischkenntnisse in Wort und Schrift
- Sicherer Umgang mit den MS-Office-Programmen
- Sehr gute Kommunikationsfähigkeit und Teamfähigkeit
Englisch
- Specialised 3-year vocational training e.g. industrial clerk and many years of professional experience required
- Very good written and spoken English skills
- Confident handling of MS Office programmes
- Very good communication skills and ability to work in a team
About American Axle & Manufacturing
As a leading global Tier 1 Automotive and Mobility Supplier, AAM (NYSE: AXL) designs, engineers and manufactures Driveline and Metal Forming technologies to support electric, hybrid and internal combustion vehicles. Headquartered in Detroit with over 80 facilities in 18 countries, AAM is bringing the future faster for a safer and more sustainable future.We work together to support our customers on global and regional platforms with a focus on quality, operational excellence and technology leadership.
With our global footprint, we are committed to building an equitable and inclusive culture that encourages, supports and celebrates the unique voices of our diverse workforce.Be part of the future with #TeamAAM.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per AAM policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that AAM will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
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DIVERSITY,
EQUITY AND
INCLUSIONAt the heart of #TeamAAM is a group of talented, unique individuals.
LEARN MORE
At American Axle & Manufacturing (AAM), we prioritize your safety during the hiring process, and advise caution regarding fraudulent job offers. AAM will never ask for any financial information, payments, or sensitive personal details during recruitment. All official communications will be through AAM channels, and all emails will end in "@aam.com." If you receive suspicious communication or job offers, please contact us at TalentAcquisition@aam.com.